Ford Customer Relations
1.800.392.3030
Dept of Transportation Vehicle Safety Hotline (complaints = recall)
1.888.327.4236
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1694:
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Ronald beale (00)
Drivers side will not go down. And cant get it to close without breaking it. Will fix it myself if i could find the parts.
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1693:
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Shari Baer (00)
Sunroof hasn't worked for going on 2 years. Sounds like it wants to open .the one front side will pop up but not the other side. You can try to help it but it doesn't work. I love my car ....just wish the sun roof worked again. It was one of the only reason I picked it over another model. Was quoted $1,000 to fix it. Just a little steep on a car that runs great but has age to her. Dealer said the manufactuerer used a cheap plastic part that should have been metal. They should have fixed it!
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1693:
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Debra (01)
Sunroof will tilt but not slide open and passenger side back corner will not go down all the way. The motor sounds like it is working properly. The sunroof flops while going down the highway which is VERY dangerous! Disgusted and will NEVER own another Ford even though I have owned 6 Fords in my life. Step up to the plate Ford and prove to your customers that you truly care! Ugh!!!!
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1692:
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Joe Allen (00)
The metal locking mechanism that feeds into the hook on the driver-side track snapped off leaving the whole sunroof totally useless.. Ford quoted me at $1000 when I saw the discounted price on the same site ($800) before I came in. Worthless company.
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1691:
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Jeff O (99)
Just got a 99 Cougar with a manual moonroof. Today it rained for the first time since I had the car. While driving I got a nice shower in the drivers seat. It came from the front left side of the moonroof. There are no drains in the manual roof, so what can be leaking?
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1690:
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Ron Sommers (99)
cam in the motor assembly is defective
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1689:
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Richard Phillip (99)
Has 101k on it, the first sunroof would only open one side, replaced it with like sunroof, after three uses same thing!!!
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1688:
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Dave W. (99)
Sunroof stuck open, finally got to close up, but not all the way. Small crack open. Won't do anything now. Any suggestions on how to get it to close totally?
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1687:
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Tyler Stright (99)
Wont close fully and i will permitatlly shut it if i can find out how..
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1686:
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jimmy (99)
my sunroof wouldn't shut so i took the hinges off. how do i get it working again?
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